Terms of Service – Ranalco Limited

Effective Date: 08.11.2025

These Terms of Service (“Terms”) govern the provision of bookkeeping and accounting services by Ranalco Limited (“we,” “us,” or “our”) to you (“client,” “you,” or “your”). By engaging in our services, you agree to be bound by these Terms.

1. Scope of Services
We provide professional bookkeeping and accounting services, which may include:
• Bank reconciliations
• GST returns
• Payroll processing
• Financial reporting
• Accounts payable and receivable
• Xero setup and support
• Other agreed-upon accounting tasks
Any additional services will be agreed upon in writing.

2. Client Responsibilities
You agree to:
• Provide accurate and complete financial information in a timely manner
• Respond to queries and requests for documentation
• Maintain appropriate records and documentation as required by law
• Notify us of any changes to your business that may affect our services.

3. Fees and Payment
• Fees are based on the scope and complexity of services provided.
• Invoices are issued monthly and are payable within 14 days.
• Late payments may incur interest or suspension of services until payment is received.

4. Confidentiality
We treat all client information as confidential and will not disclose it to third parties without your consent, except as required by law or to trusted service providers assisting in service delivery.

5. Data Protection
We comply with the New Zealand Privacy Act and take reasonable steps to protect your data. Please refer to our Privacy Policy for more details.

6. Limitation of Liability
While we strive for accuracy and reliability, we are not liable for:
• Errors resulting from incorrect or incomplete information provided by you
• Losses arising from decisions made based on our reports or advice
• Any indirect or consequential damages.

7. Termination
Either party may terminate the engagement with 30 days’ written notice. Upon termination:
• Outstanding fees must be paid
• We will return or securely dispose of your data as requested.

8. Governing Law
These Terms are governed by the laws of New Zealand. Any disputes will be resolved in accordance with New Zealand law.